Privacy & Cookie Policy

1. Basic Information

Data Controller

Feketeleves is a brand operated by Uncle Industries, s.r.o.
Company name: Uncle Industries, s.r.o.
Company address: Tatranska 102, 94001 Nove Zamky, Slovakia
Company ID (IČO): 51318113
Registered in the Companies Register by the Municipal Court in Nitra, Section Sro, Insert 44925/N
Email: [email protected]
Contact form: https://www.feketeleves.com/contact/

We respect your right to privacy and handle all personal data in compliance with Regulation (EU) 2016/679 (GDPR), the Slovak Data Protection Act, and related legislation.

2. What Data We Process

We collect and process the following categories of personal data:

  • Identity data (name, delivery address, billing address)
  • Contact data (email, phone number)
  • Order information (purchased items, payment method, delivery preference)
  • Technical data (IP address, device type, browser, operating system)
  • Cookie identifiers (subject to consent)

We do not collect or store full payment card details; these are handled securely by our payment processor.

3. Legal Basis and Purpose of Processing

We process your data for the following purposes:

  • Contract performance: To process and deliver your orders.
  • Legal obligations: E.g. accounting and tax compliance.
  • Legitimate interests: Site security, fraud prevention, customer support.
  • Consent: For email marketing (optional) and analytics cookies.

You may withdraw your consent at any time by using the contact form or adjusting your privacy preferences.

4. Newsletter and Marketing

We only send newsletters if you have actively opted in. The checkbox at checkout is not selected by default. You can unsubscribe anytime using the unsubscribe link in the emails or by contacting us.

We use Klaviyo (based in the USA, with EU data transfers covered by the EU–US Data Privacy Framework) to manage our email marketing campaigns and subscriber lists. Your email address and interaction with our newsletters (e.g., opens and clicks) may be processed by Klaviyo for analytics and segmentation purposes.

5. Cookies and Tracking Technologies

Our website uses cookies:

  • Essential cookies: For core functionality, e.g., cart, login (no consent required)
  • Analytics cookies: Google Analytics 4 via Google Tag Manager (loaded only after full consent)
  • Preference cookies: To remember your choices

You can manage your cookie preferences via the banner at any time.

We do not use Meta Pixel or any advertising tracking.

6. Sharing Data with Third Parties

We only share your data when necessary and never sell it. Data may be shared with:

  • Packeta (including their delivery partners)
  • DHL Express (for order delivery)
  • Payment processor (e.g. Stripe/WooPayments)
  • Web hosting provider (Websupport, based in the EU)
  • Content delivery & security provider (Cloudflare)
  • Analytics providers (Google Analytics, consent-based)
  • Klaviyo, Inc. (USA) — for email marketing and subscriber management. Data transfers are safeguarded by the EU–US Data Privacy Framework and Standard Contractual Clauses where applicable.

All partners are GDPR-compliant and act as data processors where applicable.

7. Data Storage Duration

  • Order and billing data: retained for 10 years (legal requirement)
  • Account and support data: retained for 5 years after last activity
  • Newsletter subscriber data (stored in Klaviyo): retained for up to 7 years or until consent is withdrawn.
  • Cookies: typically expire within 30 days unless renewed

8. Security

We apply strong technical and organizational measures to protect your data:

  • SSL encryption for all site traffic
  • Access controls to data centers and backend
  • Regular security updates and audits

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Slovak Data Protection Office

To exercise these rights, please contact us via [email protected] or our contact form.

Supervisory Authority:
Office for Personal Data Protection of the Slovak Republic
https://dataprotection.gov.sk/

10. Age Restriction

Our products and services are primarily intended for adult customers. We do not knowingly process data of persons under the age of 18.

The Privacy & Cookie Policy, including all its parts, is valid and effective from 01-OCT-2025.